Palmetto Protect
Safeguard your solar investment
Palmetto Protect offers the coverage you need for the confidence you want, giving you the same investment-grade protection as the solar industry’s top investors. With proactive monitoring, intelligent issue detection, 5-star service and support, and an available 95% Performance Guarantee and labor coverage with Palmetto Protect Performance powered by Omnidian, your system can run at peak efficiency while your mind can rest at ease.
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95
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Performance guarantee
If your actual energy output is less than 95% of the verified energy estimate, including weather, underperformance, and repair downtime, you will receive a check to cover the shortfall.
Parts and labor coverage
Most warranties cover equipment, but you still pay for labor. Now you’re covered against unexpected maintenance and repair needs, including the labor costs associated with troubleshooting and repair.
Rest at ease knowing your investment is protected
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Proactive monitoring
Peak efficiency means peak savings. If there is a problem with your system or if it stops communicating, Omnidian will contact you to troubleshoot or schedule service—often before you know there’s an issue!
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Nationwide service network
Palmetto has verified technicians throughout the U.S. to provide local service and support for your system. If an issue cannot be resolved remotely, Palmetto’s team will coordinate a service visit.
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Clear performance insights
Track system performance and clean energy savings by day, week, or month. Take your insights even further with an optional consumption meter and learn how to optimize energy usage and savings.
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Superior service management
Our US-based solar experts work with you to remotely resolve issues, coordinate service visits, and are available by phone and email when you need them, with no limit on how often you can contact them.
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Essentials
Performance powered by Omnidian
Real-time insight and control over your system's performance
Add a performance guarantee and parts and labor coverage for maximum protection
Panel Warranty (25y)
Panel Warranty (25y)
Inverter Warranty (25y)*
Inverter Warranty (25y)*
Workmanship Warranty (10y)
Workmanship Warranty (10y)
Roof Penetration Warranty (5y)
Roof Penetration Warranty (5y)
Palmetto Energy App & Monthly Report
Palmetto Energy App & Monthly Report
Intelligent Issue Detection
Intelligent Issue Detection
Remote Diagnosis & Troubleshooting
Remote Diagnosis & Troubleshooting
Proactive Service Alerts
Proactive Service Alerts
Real-Time Energy Generation and Savings Insights
Real-Time Energy Generation and Savings Insights
On-Demand System Status and Health Visibility
On-Demand System Status and Health Visibility
5-Star Customer Support
5-Star Customer Support
Pre-Vetted Service Network
Pre-Vetted Service Network
95% Performance Guarantee
Parts and Labor Coverage
* Enphase inverter warranty 25 years; SolarEdge warranty can be increased from 12 years to 25 years with the purchase of an extended warranty
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Quick Reference Guides
Looking for more info? We have a brochure that highlight the benefits and features you receive:
Palmetto Protect Essentials
Frequently asked questions
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Clean energy is for everyone
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